The table is strategically located so that vehicles
parked nearby will not obstruct passers-by from noticing her and probably seek
her services. As we walk towards her desk, she looks at us in anticipation.
“Karibu,” she welcomes us while smiling before greeting us. After exchanging
greetings, the lady says, “You want your shoes brushed? Come and sit on this
bench.”
The seriousness on her face shows that she means
business but her smile and tone of her voice shows good customer relations,
assuring us of a good service.
She continues to persuade us to sit while overriding
our attempts to try to explain the purpose of our visit.
We hesitantly go to where the bench is and sit,
knowing very well that she had not understood our mission. Feeling at home,
after a warm welcome, we introduce ourselves and it is at this moment that we
realized that our message for booking an appointment with her had not reached
her. Actually, she knew that we were to come, but did not expect us that day.
So after explaining the purpose of our visit, it is
then that her true colours came out; she is a shy and reserved person. It took
us over ten minutes trying to convince her that it was harmless for her to tell
us of her personal life. She had made it clear that she was free to discuss
everything concerning her work but was not comfortable talking about her
personal life.
After convincing her of the importance of the
interview, she opened up. But, she whisked us some a few meters from her stall,
away from her colleagues as if to make them not to hear the details of her life
and family. We move some five or so metres away and stand in between parked
vehicles ready for the interview.
“I am Elizabeth Musa Mkufya and I come from Arusha,”
said the soft spoken woman while responding to our first question. But, before
she could go any further, she had to be cut short as one of her neighbours
called her for a customer who wanted to be attended to. She quickly excuses
herself and rushes to her stall where she sells a mobile phone recharge card to
the customer before she rushes back.
“Samahani,” she says as she takes her position ready
for the resumption of the interview. “I did not get the chance to progress with
my education, so I ended in Standard Seven. I did my schooling at Daudi Primary
School, in Daudi Village, Arusha. I am a third born in a family of 11
children,” she continued.
Having been born and bred in Arusha, Elizabeth later
on got married and together with her husband, shifted to Dar es Salaam in 2004.
This marked a watershed in her life as she found
herself doing what she likes most. Her husband, a well known cobbler was her
mentor and trainer.
“I started doing this job in 2007 and my station was
based along Shaaban Robert Street in Dar es Salaam,” she said, adding, “I chose
this job because I like it and it is unique because in the sense that other
women haven’t done it. I looked all over I went and I didn’t come across any
woman doing the job so I decided to do it,” said the ever smiling Elizabeth.
Again, it was another time for a short break after a
customer was demanding her presence. Typical of her, she apologises before
going to attend to her customer. This had to happen several times during the
interview.
“By the way, I also sell mobile phone recharge
cards, but they don’t make much profit,” she explains as she comes back from
serving her customer, adding that she started the shoe repairing and shinning
business with a capital of 80 000/-.
She continues, “The job is not easy but I try my
level best. It was the zeal to look different that drove me into this. I simply
wanted to look different.”
Speaking on challenges, the 34 year old mother of
two said she comes across many challenges as the industry is male dominated.
“Some men come and seek services on credit but they
go for good, they don’t own up,” she said.
Elizabeth also added that another challenge she
faces is that many men are used to come across male cobblers and shoe shiners,
so when they approach her, some of them show that they don’t have confidence in
her because she is a woman. Some of them don’t believe that she can work on
their shoes as good as any other male cobbler can do.
“I try by all means to prove them wrong and at the
end of the day, I get a lot of customers. But, as a woman, I face a lot of
sexual harassment. Many men think that because I do this job then I should be
an easy target,” she added.
Asked on the fortunes of the business, Elizabeth had
this to say, “The business pays a lot because as of now, we shine shoes for
between 500/- and 1000/-. We repair a shoe’s sole for 8, 000/-. And, what is
good about the business is that you can charge whatever amount you are
comfortable with.”
She said that on a good day, she can take home 30,
000/- or more and she has managed to develop her life. With the business, she
has managed to put food on the table, paid school fees for her two children,
and has managed to buy a plot where she is planning to build her own house.
As a married woman and a mother, Elizabeth leaves
home early in the morning to start work at 6 O’clock and this enables her to
serve customers who will be rushing for work.
“I knock off at around six in the evening, so that I
can get transport to Kigamboni and have some time with my family,” she added.
Asked on how she balances family life with her busy
schedule, Elizabeth said that she shares the house with her mother-in-law, so
it is easy to balance work with family life.
“As a woman, you have to plan your time so that you
balance the two. I just plan. I have two kids aged seven and 10 years and they
are all in primary school. I also do not work during weekends hence will get
time with my family. But, whenever I am tied up my mother-in-law chips in for
me,” she added.
Though she cherishes her job and can look back and
be proud of her achievements, the business is without its bad side. In 2010,
she was arrested for operating her business along the streets and had to spend
14 days in prison.
“The case took six months but luckily I won it. The
problem is that I lost everything when I was arrested, so I had to start
afresh. I relocated from where I was to Nyumba ya Sanaa. And, when they
destroyed it ready to construct a new building, I temporarily stayed home for
two months and I looked for a place. That’s how I ended up being here,” she
said adding that she started operating at her new location in December, last
year.
Though she decried harassment from city militia, who
always demand bribes, she said the city fathers have allowed her and others to
operate where she is operating from.
Elizabeth, however, went on to advise other women to
work and not wait for their husbands to feed them.
“As women, we are able to work. We have the power
and can make a difference. Women out there should not rely on their husbands
for everything,” she added.
Asked about her dreams, Elizabeth said that she
wants to one day own her own shop dealing with selling and repairing of shoes.
She also hopes that the business should spread to other regions in the country.